Rhythm / Support

Let’s get you moving again.

Rhythm is preparing for its first public release. For questions or problems with a preview build, contact us below.

01

A timer is running

Closing the timer screen does not end the session. Reopen it from the floating timer. Pause stops the countdown; End Session ends focus without marking the task complete. When time runs out, choose what happens next.

02

My day changed

Use Reflow to review scheduling changes before applying them. An active focus task is protected by default. Moving it requires an explicit decision about ending its session.

03

A journal photo or entry did not save

If Rhythm shows a storage warning, keep the app open, check available device storage, and use Retry. Do not delete or reinstall the app to troubleshoot unsaved data. This version has no account-based sync or full backup/restore tool.

04

AI is unavailable or slow

Core tasks, habits, journals, and timers do not require Cloud AI. Cloud replies need a connection and may be rate-limited. On-device model availability depends on the device and system configuration. Review any proposed action before saving it.

05

Report a problem

Email us with your device model, iOS version, Rhythm version, and the steps that caused the issue. Include a screenshot if useful, but hide private task titles, journal text, and photos. Never send passwords or payment details.